GivoHub Privacy Policy

This Privacy Policy explains how the GivoHub Team (“GivoHub,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the GivoHub mobile application (“App”) and related services (collectively, the “Services”).

If you do not agree with this Privacy Policy, please do not use the Services.

1) Who We Are

2) What We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information collected with your permission (such as location, if enabled).

2.1 Account and Profile Information (Provided by You)

When you create or manage an account, you may provide:

• Name
• Username
• Email address

2.2 Customer Support and Communications (Provided by You)

If you contact us for support or provide feedback, we may collect:

• The content of your messages (including attachments you choose to send)
• Contact details needed to respond (such as email)

2.3 Content You Create or Upload (Photos, Text, Designs)

GivoHub lets you create visual stories by combining photos with text (quotes, lyrics, or custom messages). Depending on how you use the App, we may process:

• Photos you select, upload, or capture in the App
• Text you enter into the App
• Design choices you make (fonts, colors, layout, etc.)

2.4 Location Information (Only If You Allow It)

If you grant permission, we may collect location information, which can be:

• Precise location (GPS-level), or
• Approximate location

You can turn off location permissions at any time in your device settings.

2.5 Device and Usage Information (Collected Automatically)

We may collect information about your device and how you use the Services, such as:

• Device identifiers (as permitted by your OS)
• Device model, OS version, language settings
• App version, performance data
• Usage statistics (e.g., feature interactions, in-app events)

2.6 Crash Logs (Collected Automatically)

We may collect crash reports and diagnostic information to troubleshoot issues and improve stability.

2.7 Cookies, Similar Technologies, and Web Beacons

If any part of the Services is delivered through web-based components (such as an in-app browser view or a website), we may use cookies or similar technologies to:

• Keep you logged in
• Remember preferences
• Support basic analytics and security

These technologies may include web beacons (small tracking pixels) where appropriate for the purposes above.

3) How We Use Information

We use the information we collect to:

• Provide and maintain the Services
• Personalize your experience (e.g., preferences)
• Improve features, performance, and reliability
• Ensure security, prevent fraud, and protect users and our Services
• Provide customer support and respond to your requests
• Comply with applicable laws and lawful requests

We do not sell your personal information.

4) Photos, Face Data, and Biometric Information

GivoHub is not designed to perform facial recognition or biometric identification.

• We do not use your photos to identify you.
• We do not collect biometric identifiers (e.g., faceprints) for the purpose of uniquely identifying you.
• Photos you use for one-time processing (if you choose an optional upload-for-processing feature) are used only to fulfill your request and are deleted promptly after processing.
• We do not use your photos or text for advertising/marketing profiling or to train models for unrelated purposes.

5) How We Share Information

We share information only as necessary and in the minimum amount required for the purpose.

5.1 With Your Consent

We may share information if you direct us to do so or you provide consent.

5.2 With Service Providers (Processors)

We may use trusted vendors to help us operate the Services (e.g., hosting, analytics, crash reporting, customer support tooling). When we do:

• We require them to process information on our behalf and under instructions
• We restrict access to what is necessary
• We require appropriate confidentiality and security measures

5.3 For Legal Reasons

We may disclose information if we reasonably believe it is necessary to:

• Comply with a legal obligation or lawful request
• Enforce our terms and policies
• Detect, prevent, or address security or technical issues
• Protect the rights, property, or safety of users, the public, or GivoHub

5.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

6) International Transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, and we apply appropriate security measures.

7) Security

We use reasonable administrative, technical, and organizational measures designed to protect information, including:

• Encryption in transit and (where appropriate) at rest
• Access controls and least-privilege principles
• Regular security reviews/audits
• Backups and recovery practices

No method of transmission or storage is 100% secure, but we work to protect your information.

8) Data Retention

We retain information for as long as necessary to provide the Services and for legitimate business purposes, including legal compliance, dispute resolution, and enforcement. Our general retention approach is:

• Account data: retained for the duration of your account
• After account deletion: deleted or anonymized within 30 days (unless legally required to retain longer)
• Usage statistics: retained up to 12 months
• Support communications: retained up to 6 months

Some information may be retained longer where required or permitted by law.

9) Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

• Access / review your personal information
• Correct inaccurate information
• Delete your information
• Restrict or object to certain processing
• Withdraw consent (where processing is based on consent)

To exercise your rights, contact us at: cxluyyfv789217@outlook.com

We will respond within 5 business days where feasible, and in any event within the time required by applicable law.

You can also control certain data collection via device permissions (e.g., location), app settings (where available), and cookie controls in your browser (for web-based components).

10) Children / Age Limit

The Services are intended for users aged 17 and above. We do not knowingly collect personal information from children under 17. If you believe a minor has provided us information, contact us and we will take appropriate steps.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice within the App or by other appropriate means. The Effective Date above indicates when this version took effect.

12) Contact Us